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📝 Return Policy
At EjarPlus, we are committed to user satisfaction. Therefore, we explain our return policy as follows:
1. Tenant or Landlord Verification Service:
If the information of the tenant or landlord required for verification is not found, 50% of the amount paid will be refunded in the form of a credit added to the user's wallet within the app.
2. Use:
The user can use this credit later to conduct new verifications or any other service available within the app.
This credit cannot be withdrawn in cash or transferred to a bank account.
3. Monthly Subscriptions (such as lawyers, hotel apartments, farms, and other services):
All paid monthly subscriptions are non-refundable.
4. Balance Validity:
The credit added to the internal wallet remains valid for 12 months from the date it was added.